Technology has rules.
So do we.

Agreement, scope and order of precedence

These Terms of Use govern access to exohood.com and corporate online resources operated by Exohood Labs Inc (“Exohood Labs”, “we”, “us”). By accessing the site, submitting an enquiry, registering for a service or using an applicable feature, you agree to these Terms to the extent permitted by law.

ExoSwap, Exania, Alpascape, Livsquare, Exoland, Exocloud and other ecosystem products may be operated under their own product-specific terms, regulated disclosures, subscription orders or contracts. Those documents prevail for the product to which they apply when they conflict with these general website Terms.

You must not treat corporate descriptions, research, roadmaps or marketing materials as a substitute for a signed commercial agreement or a service-specific risk notice.

Eligibility, capacity and legal authority

You may use the services only if you have the legal capacity to do so and your access is not prohibited by law. If acting for a company, agency or institution, you represent that you are authorised to bind that organisation to applicable obligations.

Certain platforms may restrict access by age, geography, accreditation, sanctions status, client type or other eligibility criteria. Access may be denied until identity, ownership, source-of-funds or other verifications required for a particular service are completed.

Account creation and accurate information

Where accounts are offered, you must provide accurate and up-to-date information and promptly correct material changes. We may request evidence reasonably necessary to verify identity, corporate authority, compliance status or transaction legitimacy.

Invitation, waitlist placement, initial access or an automated screening outcome never guarantees approval, future service availability or acceptance into a restricted product.

Credentials, devices and account security

You are responsible for reasonable safeguards over passwords, security devices, access tokens and connected accounts. Do not share credentials or permit unauthorised access. Notify us promptly if you suspect compromise or misdirected communications.

For self-custodial wallet use, private keys, seed phrases, signing permissions and wallet recovery mechanisms remain the responsibility of the wallet controller. We will never need your wallet recovery phrase to operate a public informational website.

Permitted use and limited licence

Subject to these Terms, we grant a personal, limited, revocable, nonexclusive, nontransferable permission to view and use the website for lawful informational and authorised business purposes. This does not convey ownership of source code, models, confidential methods, interfaces, trademarks or datasets.

Any API, repository, SDK, open-source component or downloadable work may carry a separate licence. Use of those materials must comply with the applicable licence in addition to any terms that validly apply.

Prohibited conduct

You must not misuse the site or facilitate misuse by others. Without authorisation you may not:

• Attempt unauthorised access, credential harvesting, exploit development against our systems, malware delivery, denial-of-service or interference with service availability.
• Circumvent rate limits, geographic restrictions, sanctions controls, eligibility rules, authentication barriers or access-control mechanisms.
• Scrape protected information, copy confidential materials, use our trademarks deceptively or impersonate Exohood personnel.
• Submit unlawful, defamatory, infringing, fraudulent, abusive or deliberately misleading content.
• Use the services for money laundering, sanctions evasion, prohibited transactions, market manipulation, deception or other unlawful conduct.
• Probe, decompile or reverse engineer protected components except where a statutory right permits the act and that right cannot lawfully be restricted.

Security testing and vulnerability reports

Unauthorised penetration testing, scanning, exploit deployment or traffic interception is prohibited. If you believe you have discovered a vulnerability, report it through /contact or helpdesk@exohood.com without exploiting it, accessing third-party data or disrupting systems.

Publication, testing scope and remediation coordination may be subject to a separate responsible-disclosure policy or written authorisation.

AI features and generated information

AI-related systems may produce probabilistic outputs, classifications, summaries or recommendations that can be incomplete, biased or wrong. Such output is not a factual warranty, regulated advice or a substitute for competent professional judgement.

You must independently validate decisions with legal, financial, medical, safety or security consequences and must not rely solely on unverified generated content for critical operations. Availability of a particular AI capability is subject to its product documentation and deployment status.

You remain responsible for ensuring that you have rights to the materials you input, subject to our obligations and any relevant service-specific contract.

Digital assets, blockchain and self-custody

Blockchain services involve distinct risks, including price volatility, liquidity shortages, network congestion, miner or validator fees, smart-contract defects, slippage, transaction ordering, third-party bridge failures, wallet compromise and irreversible transfers.

We do not guarantee a token’s price, liquidity, exchange listing, profitability, protocol uptime, transaction settlement time or freedom from third-party attack. Informational descriptions of DeFi functionality do not constitute an offer of securities, investment recommendation or promise of custody.

Only a signed service agreement or specific product terms can establish a contractual custody relationship, if one exists. You should assess independent risks and applicable legal eligibility before using on-chain services.

Corporate projects and future releases

Demonstrations, public research, mockups, roadmap statements, concept features and products marked “Coming Soon” are descriptive and may change or never become commercially available. They are not commitments to deliver a particular feature by a certain date.

Technical specifications, dependencies, availability, compatibility and product architecture may evolve subject to engineering, security or regulatory conditions.

Commercial engagements and fees

Commercial engagements require an agreed scope, contracting entity, pricing and other conditions. Unless the relevant agreement says otherwise, information displayed on the corporate site is not a binding quotation or agreement to supply services.

Payments, refunds, renewals, taxes, performance commitments and termination rights are governed by the service-specific written agreement and applicable mandatory law.

Intellectual property and reserved rights

Unless clearly licensed otherwise, copyrights, trademarks, branding, user interfaces, architecture diagrams, documentation, databases and proprietary technology remain the property of Exohood Labs, its affiliates, contributors or licensors.

No licence is granted by implication to reproduce commercial works, resell protected content, train external models on non-public assets, register confusing marks or misrepresent affiliation. This clause does not displace mandatory statutory exceptions or existing open-source licences.

Submissions and feedback

If you submit feedback, suggestions or bug reports, you grant us a nonexclusive worldwide right to use them to improve services without an obligation to pay, to the extent you are entitled to grant those rights. You retain ownership of your pre-existing material.

Do not submit confidential information without an appropriate arrangement. Personal data within submissions remains subject to our Privacy Policy and applicable law.

Confidential information and research

Access to research, methods, algorithms, private documentation, partner material, pricing, security architecture or proprietary data may require a separate confidentiality undertaking. Public access does not authorise redistribution of non-public content obtained through error or unauthorised means.

We may maintain the confidentiality of internal selection criteria, pricing negotiations, operational techniques and proprietary methodologies except where disclosure is mandatory under law, regulation or binding contract.

External services and linked platforms

Links to wallets, payment providers, exchanges, news, documentation, open-source services or external platforms may take you to services that Exohood does not operate. Their own terms, privacy practices, fees and risks may apply.

We are not responsible for losses caused solely by a third party acting independently of us, except to the extent applicable law or a specific written commitment imposes responsibility on us.

Availability, maintenance and changes

We may maintain, update, restrict or discontinue website features for security, compliance, business or technical reasons. We will use reasonable measures to communicate material changes when legally or contractually required.

Unless we agree on an express service level in a signed contract, the public site is not provided with a guaranteed availability, recovery time, bandwidth, latency or support response commitment.

Suspension, access restrictions and termination

We may suspend or restrict access when reasonably necessary to investigate suspected misuse, protect users, meet legal obligations or respond to credible security risks. Where appropriate and lawful, we may request corrective action or provide notice.

Any cancellation fees, return of funds, liquidation processes, withdrawal limitations or other financial arrangements must be determined by the relevant service-specific agreement, not this generic corporate policy.

No professional or investment advice

General content on this site is educational or descriptive. It is not personal financial, investment, tax, medical, legal, cybersecurity assurance or other regulated advice, nor an invitation to acquire financial instruments where such invitation would be unlawful.

Engagement decisions should be based on appropriate independent due diligence and qualified advice relevant to your circumstances.

Warranties and reasonable care

We aim to provide accurate public information and maintain reasonable website controls, but informational content and uncontracted demonstrations may contain mistakes or become outdated. Except for rights that cannot lawfully be excluded, no general representation is made that public content is complete, uninterrupted or suitable for every application.

Nothing in these Terms excludes statutory obligations to perform paid services with reasonable care and skill or other non-excludable consumer or business protections.

Responsibility and permitted limitations

To the extent allowed by applicable law, we are not responsible for unforeseeable or indirect losses arising solely from use of publicly available informational content where no paid service or other duty creates that responsibility. Service-specific allocation of risk is set out in applicable signed contracts.

Nothing in these Terms seeks to exclude or restrict liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any matter whose limitation is prohibited by applicable law. We do not impose an artificial global financial cap on liabilities without identifying the relevant contracted service.

Indemnity for unlawful use

Where lawful and proportionate, a business user who deliberately breaches these Terms or infringes another person’s rights may be responsible for direct losses, reasonable costs and third-party claims resulting from that conduct, subject to established legal requirements.

This provision does not require an individual consumer to indemnify us for losses caused by our own negligence, breach or legal duties, and does not override mandatory consumer protections.

Privacy, records and notices

Personal information is handled under our Privacy Policy; automated communications practices are further described in our Email Communications Policy. Service notices may be delivered through account interfaces, email, website publication or other reasonable channels permitted under applicable terms and law.

Please keep professional contact details current where you maintain an account and ensure that service-related notices can reach your authorised representative.

Changes, severability and enforcement

We may revise these Terms prospectively. The effective date is shown above. Where a material contractual change requires advance notice, consent or another procedure, we will follow the relevant requirement. Continued use alone does not defeat rights under mandatory law.

If a provision is unenforceable, it will be interpreted as narrowly as legally possible and the remainder will continue, so far as appropriate. Failure to enforce a provision on one occasion does not waive an enforceable right in the future.

Governing arrangements and dispute resolution

The law and dispute forum for a paid or regulated product are specified in its contracting documents. For corporate website disputes not covered by a separate contract, applicable conflict-of-laws and mandatory consumer-protection rules govern; these Terms do not purport to remove any non-waivable right to bring a claim in a competent court.

Before commencing formal proceedings, parties may contact helpdesk@exohood.com to seek an appropriate resolution, except where urgent action or a legal deadline requires otherwise.

Contact and responsible operator

The public website is presented by Exohood Labs Inc. For website, legal or contractual enquiries write to helpdesk@exohood.com or visit /contact. The appropriate product operator and registered address should be confirmed in the service’s signed contract or legally required company disclosures.